The handsome gentlemen of the workshop
From Left to Right: Ali Abbas Al Sammak (Service Quality Manager of Al Ahli Bank Kuwait), Saeed Alzahrani (Head of Department Phone Banking of the National Commercial Bank of Saudi), Mohamad Kobrosly (PR and Communication Manager of Majid Al Futtaim
Abu Dhabi Islamic Bank's Twitter Account was reviewed during the workshop.
MEDCO Oman's fledgling twitter account was also examined. Can't wait for the official launch!
From left to right, Khaled Abujabal (Section Manager Direct Channels of The National Commercial Bank of Saudi) and Mohamad Kobrosly (PR and Communication Manager of Majid Al Futtaim)
View of the room during the Customer Service Best Practices Using Social Media Workshop in Dubai last April 2014
Close-up of Ali Abbas Al Sammak's (Service Quality Manager of Al Ahli Bank Kuwait) presentation.
Creating standard operating procedures for your Social Customer Care endeavors.
Ahmed Al-Neddabi (Pre-paid Services Manager of Muscat Electricity Distribution Company) was supported by by Husam Ahmad Erekat (Service Quality & Customer Experience Manager) during their presentation.  
Ahmed Al-Neddabi (Pre-paid Services Manager of Muscat Electricity Distribution Company) checking out the Social Media sites himself.
Dynamic Duo! Husam Ahmad Erekat (Service Quality & Customer Experience Manager) and Ahmed Al-Neddabi (Pre-paid Services Manager of Muscat Electricity Distribution Company)
Ali Abbas Al Sammak (Service Quality Manager of Al Ahli Bank Kuwait) giving a presentation on stakeholders that need to be involved
"If you like me on Facebook, I will follow you on Twitter..."  From left to right, Ali Abbas Al Sammak (Servie Quality Manager of Al Ahli Bank Kuwait) and Saeed Alzahrani (Head of Phone Banking Department, The National Commercial Bank of S
Ahmad Al-Neddabi (Pre-paid Services Manager of Muscat Electricity Distribution Company) in a group discussion with Al Hanouf Al Hadlag (Web Content Editor of King Saud bin Abdulaziz University for Health Sciences)
Ali Abbas Al Sammak (Service Quality Manager of Al Ahli Bank Kuwait)  
From left to right, Khaled Abujabal (Direct Channels Section Manager of The National Commercial Bank of Saudi) and Mohamad Kobrosly (PR and Communication Manager of Majid Al Futtaim)  
Guy Stephens (Zanerva Partner Consultant and Trainer)
Husam Ahmad Erekat, Service Quality & Customer Experience Manager of Abu Dhabi Islamic Bank receiving his certificate of workshop participation from Guy Stephens (Zanerva Partner Consultant) during the Customer Service Best Practices Using Soci
Ahmed Al-Neddabi, Pre-paid Services Manager of Muscat Electricity Distribution Company receiving his certificate of workshop participation from Guy Stephens (Zanerva Partner Consultant) during the Customer Service Best Practices Using Social Media
Ali Abbas Al Sammak, Service Quality Manager of Al Ahli Bank Kuwait receiving his certificate of workshop participation from Guy Stephens (Zanerva Partner Consultant) during the Customer Service Best Practices Using Social Media in Dubai.
Khaled Abujabal, Section Manager Direct Channels of The National Commercial Bank of Saudi receiving his certificate of workshop participation from Guy Stephens (Zanerva Partner Consultant) during the Customer Service Best Practices Using Social Med
Saeed Alzahrani, Head of Department Phone Banking of The National Commercial Bank of Saudi receiving his certificate of workshop participation from Guy Stephens (Zanerva Partner Consultant) during the Customer Service Best Practices Using Social Me
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