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Social Customer Care Jakarta May 26 - 28, 2015
  Siti Shalwany Yusoff ( Maybank  – Head Service Fulfillment), Nur Fariza Hamir Hamzah ( QSR Brands Holdings  – Group Corporate Communications Executive)
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Social Customer Care KL March 2015
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Advanced Operational Cash Flow & Liquidity Risk Management May 18 - 20, 2015 Dubai
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Advanced Operational Cash Flow & Liquidity Risk Management Dubai Sept 2012
 Richa Madan (Manager Customer Care Unit - Mashreq Bank) passionately presenting the discussion on separation of duties between marketing and customer service teams.
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Customer Service Best Practices Using Social Media Workshop Dubai December 2014
Leon Grandy (Zanerva's Partner Consultant) setting expectation and agenda for the next 3 days of the workshop.
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Advanced Operational Cash Flow and Liquidity Risk Management Kuala Lumpur October 2014
Participants of this round of workshop
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Customer Service Best Practices Using Social Media Dubai September 2014
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Social Media Recruitment Workshop held last April 2013 in Kuala Lumpur
Our Participants for Muscat Workshop
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Customer Service Best Practices Using Social Media Muscat September 2014
  Bisher Al-Hamsi (Social Media Coordinator of Qatar University) had a new idea for a "social call center
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Customer Service Best Practices using Social Media Doha April 2014
Giving of token of appreciation from Malaysia to Afghanistan
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UN Women & Afghan Parlimentarians' Exposure Visit to Malaysia
Noor Hisham Mohd Taha, Manager of Corp. Comm. at Suruhanjaya Pengankutan Awam Darat (SPAD)
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Advanced Public Relations & Communication Strategies Using the New Media Workshop in Kuala Lumpur
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Social Media Recruitment Strategies
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Customer Service Best Practices Using Social Media Workshop
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Strategic Workforce and Succession Planning
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How to Improve Your National Development Program
The handsome gentlemen of the workshop
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Customer Service Best Practices using Social Media Dubai April 2014
Saud Shamma, Public Relations Coordinator of the Tourism  Development & Investment Company of Abu Dhabi
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Customer Service Best Practices using Social Media Dubai December 2012
  Richard Schofield (Zanerva Partner Consultant)  asks the important questions such as "what do you really want to get out of your Workforce and Succession Planning endeavors in the first place?"
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Workforce and Succession Planning KL March 2014
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Viva Telecom In-House Workshop
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Advanced Operational Cash Flow & Liquidity Risk Management Dubai May 2012
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How to Improve Your National Development Program Workshop held last December 2012
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Social Media Recruitment Workshop held last December 2012 in Dubai
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Essential Thinking & Planning Skillls for Nationals