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Proactive Government Communication Strategies using Digital & Social Media
  GROUP PICTURE! Proactive Government Communication Strategies using Digital and Social Media workshop participants - Batch 1 in Kuala Lumpur!    Standing from left to right:   · Ahmad Izlan Idris (Deputy Director II of  Ministry of Rural and Regional Development Malaysia - MARA )   · Syuhida Md Silmi (Senior Executive of  Malaysian Green Technology Corporation )   · Zulfakhri Maidy (Assistant Chief Editor of  Prime Minister’s Office of Brunei ) · Muhammad Al Fadzriq Hamzah (Assistant Director Corporate Communications of  Sustainable Energy Development Authority Malaysia - SEDA ) · Roslan Ali Hassan (Director of Corporate Communications of  Sustainable Energy Development Authority Malaysia - SEDA ) · Amirul Mokhzani Abd. Malek (Assistant Director Corporate Communications of  Sustainable Energy Development Authority Malaysia - SEDA ) · Insp. Nor Azlinda Abdul Halim (Inspector for Resources and Analysis Unit of the  Royal Malaysian Police ) · Siti Nor Razika Johar (TV News Editor of the  Department of Broadcasting Malaysia - RTM ) · Suzanna Mohamed Dahan (Communications Manager of the  Malaysian Palm Oil Council - MPOC ) · Renuga Devi Sivamoorthy (Marketing Executive of  Tourism Selangor ) · Shahriz Ibrahim Sadar Mohamed (Head of Corporate Communications of the  Employees Provident Fund of Malaysia - EPF ) · Siti Suhaila Ahmad (Head of Public Relations Unit of the  Energy Commission of Malaysia ) · Mohd Amir Khusairi Harun (PR Officer of the  Ministry of Education Malaysia ) · Mohd Hafizi Zakaria (Administrative Officer of Public Relations for the  Malaysian Agricultural Development Authority - MADA ) · Abdul Kahar Harun (Head of Corporate Communications of the  Ministry of Education Malaysia ) · Ambun Dindang (Meteorological Officer of the  Meteorological Department of Malaysia ) · Hajah Norhayati Mornie (Principal Assistant Director of the  Sarawak State Government ) · Ardi Syazwan Mohamad Dahalan (Administrative Officer and Web Manager of the  Ministry of Education Malaysia ) · Tuan Haji Adana Haji Jed (Assistant Secretary of the  Sarawak State Ministry of Resource Planning and Environment ) · Rohani Harithuddin (Director of Public Relations of the  Department of Broadcasting Malaysia - RTM ) · Julio Romo (Zanerva Partner Consultant) · Joachim Paggang Jabong (PR Officer of the  Sarawak State Government ) · Felicity L. Ening (PR Officer of the  Cocoa Board of Malaysia ) · Insp. Abdul Rahim Othman (Inspector for Portal and Social Media of the  Royal Malaysian Police )  Seated from left to right:  · Md Aznan Md Zain (Administrative Officer of Corporate Management of the  Kuala Lumpur City Hall - DBKL ) · Ahmad Nazri Tahsriq Rahmat (PR, Communications and Marketing Manager of  Tourism Selangor ) · ASP Noor Bashira Bidin (Assistant Superintendent Police for Electronic Media of the  Royal Malaysian Police ) · Abdullah Radzuan Abdul Rani (Information Technology Officer of the  Kuala Lumpur City Hall - DBKL ) · Desmond Douglas Jerukan (Principal Assistant Secretary of the  Sarawak State Government ) · Sri Nazrina Haji Johari (Head of Corporate Communications of the  Tabung Amanah Pekerja Brunei ) · Athirah Fakhriah Hj Yussof (PR Officer of the  Prime Minister’s Office of Brunei ) · Siti Bismi Nuruliman Emzah (Special Duties Officer of the  Prime Minister’s Office of Brunei ) · Aidah Awang (Acting Assistant Manager of Corporate Communications of the  Tabung Amanah Pekerja Brunei )
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Proactive Government Communication Strategies using Digital and Social Media KL August 2015
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Advanced Operational Cash Flow & Liquidity Risk Management Dubai Sept 15-17 and Muscat Sept 20-22
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Advanced Operational Cash Flow & Liquidity Risk Management Dubai Sept 2012
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Social Customer Care Kuala Lumpur August 11 - 13, 2015
The creativity of the Astro Team
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Social Customer Care KL March 2015
Noor Hisham Mohd Taha, Manager of Corp. Comm. at Suruhanjaya Pengankutan Awam Darat (SPAD)
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Advanced Public Relations & Communication Strategies Using the New Media Workshop in Kuala Lumpur
The Informal Photo with the Baby and a Banana
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Social Customer Care Jakarta May 2015
Our Participants for Muscat Workshop
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Customer Service Best Practices Using Social Media Muscat September 2014
Giving of token of appreciation from Malaysia to Afghanistan
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UN Women & Afghan Parlimentarians' Exposure Visit to Malaysia
 Richa Madan (Manager Customer Care Unit - Mashreq Bank) passionately presenting the discussion on separation of duties between marketing and customer service teams.
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Customer Service Best Practices Using Social Media Workshop Dubai December 2014
Leon Grandy (Zanerva's Partner Consultant) setting expectation and agenda for the next 3 days of the workshop.
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Advanced Operational Cash Flow and Liquidity Risk Management Kuala Lumpur October 2014
Participants of this round of workshop
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Customer Service Best Practices Using Social Media Dubai September 2014
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Social Media Recruitment Workshop held last April 2013 in Kuala Lumpur
  Bisher Al-Hamsi (Social Media Coordinator of Qatar University) had a new idea for a "social call center
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Customer Service Best Practices using Social Media Doha April 2014
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Social Media Recruitment Strategies
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Customer Service Best Practices Using Social Media Workshop
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Strategic Workforce and Succession Planning
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How to Improve Your National Development Program
The handsome gentlemen of the workshop
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Customer Service Best Practices using Social Media Dubai April 2014
Saud Shamma, Public Relations Coordinator of the Tourism  Development & Investment Company of Abu Dhabi
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Customer Service Best Practices using Social Media Dubai December 2012
  Richard Schofield (Zanerva Partner Consultant)  asks the important questions such as "what do you really want to get out of your Workforce and Succession Planning endeavors in the first place?"
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Workforce and Succession Planning KL March 2014
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Viva Telecom In-House Workshop
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Advanced Operational Cash Flow & Liquidity Risk Management Dubai May 2012
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How to Improve Your National Development Program Workshop held last December 2012
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Social Media Recruitment Workshop held last December 2012 in Dubai
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Essential Thinking & Planning Skillls for Nationals